Returns & Exchanges
We want you to be fully satisfied with your timepiece; therefore, Invicta Watches offers a 30-day return window for items in original, unworn condition with all packaging intact. Please note that customized or resized watches are considered final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Log into your account portal or visit our returns center with your order number and email address to start the process.
- 2.Print Prepaid Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your watch in its original display box.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring you keep the tracking receipt for your records.
- 4.Inspection and Refund
Our quality control team will inspect the timepiece upon arrival, and your refund will be issued to the original payment method within 7-10 business days.